Terms and Conditions

Last updated: 27 Aug 2026

1. Service scope

Thane flats provides a digital platform for property listing, discovery, and communication between seekers and owners. We do not guarantee transaction completion between users.

2. Account responsibility

Users are responsible for maintaining correct account details and securing login credentials. Any activity done through an account is considered authorized by that account holder.

3. Listing and content rules

  • Listings must be accurate, lawful, and not misleading.
  • Fake, duplicate, or fraudulent content may be removed without notice.
  • The platform may moderate, reject, or suspend listings that violate policies.

4. MahaRERA and real-estate compliance

ThaneFlats is a listing and discovery platform. We are not a substitute for legal, tax, or regulatory advice. Users remain responsible for compliance with the Real Estate (Regulation and Development) Act, 2016 and MahaRERA rules applicable to their role.

  • Builders / promoters: Only registered projects may be marketed. Project listings must show a valid MahaRERA project number (P…), official website, and verification link as required by MahaRERA advertising norms.
  • Agents / brokers: Must register with MahaRERA before facilitating sale or purchase in registered projects. Agent accounts require a valid MahaRERA agent number (A…), certificate, and admin verification before publishing listings.
  • Owners: Direct owners selling their own property are not agents under RERA, but sale listings must include the correct project MahaRERA number when the unit is in a registered project. Rent and PG listings are outside RERA scope.
  • Buyers / renters: Verify MahaRERA registration, agent credentials, possession, and all payments independently before paying any token or advance.

See our MahaRERA compliance guide for platform rules and user duties.

5. Payments and plans

Paid plans and add-on services are billed as displayed at checkout. Taxes and gateway charges, if applicable, are shown during payment flow.

6. Limitation of liability

The platform is not liable for direct agreements made between users, including payment disputes, documentation issues, or property condition differences.

7. Contact for legal/support matters

Please use the in-app support ticket system for all support, compliance, and policy-related requests.